Warranty Registration

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Limited 3 Years Warranty

Maxim cookware is made out of high grade of aluminum and certified DuPont Teflon internal coating which is FDA compliant. Unless otherwise stated, Maxim guarantees that the product is free from manufacturing defects from date of purchase for a period of 3 years. This warranty covers all parts of the physical cookware—including handles, knobs, lids, application of nonstick coating and body of the cookware.

If the warranty claim is accepted, Maxim will replace or repair the product in its discretion. The customer is responsible for all cost of the delivery and collection of product regardless of the status of the claim.

This warranty is only applicable when a defect arises as a result of faulty material or process. It does not cover:

  • Product not being used in accordance to our use and care instructions
  • Accidental damage such as dropping cookware or overheating
  • Dishwashers
  • Commercial use
  • Cosmetic damages such as scratches, stains or discoloration of interior and exterior of pan due to normal wear and tear
  • Products that by nature has a limited lifespan and require periodic renewal of parts including but not limited to pressure regulators, silicone seal and safety devices
  • Consequential loss or damage

Should your product develop a defect during the warranty period, it should be sent to our service center at your cost. To do so, please contact our hotline at xxxxxxxxx. Please ensure that you have already registered and submitted your warranty information through our website, here.

Maxim reserves the right not to replace any packaging, instructions, or recipe books unless faulty. If the product is no longer being produced, Maxim reserves the right to replace the item with another product of similar function and monetary value.

In order to make a claim under this warranty you must have the original proof of purchase documentation for the Product and present it when requested.